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Best Practices for Work Order Submissions
At Facilities Operations, our goal is to provide the best service to 91Ö±²¥â€™s students, faculty, and staff. Here are best practices to ensure we respond to your work order in the timeliest manner.
• Our office hours are Monday through Friday, 8 a.m. to 4:30 p.m. If you have an emergency after hours, please enter your work order and call Campus Safety at 440-775-8444 to report the issue.
• Examples of work orders considered urgent or as emergencies include: fire, power outage, flooding, ceiling leaks, alarm sounding, lockouts, heating/cooling issues, bat in room, continuously flushing or clogged toilet.
• Non-emergency work orders will be evaluated for urgency of response. Most standard requests will be completed within two weeks.
• Requests for event setups must be submitted at least three business days in advance. Account information must be provided.
• Requests for car rentals should be submitted at least five business days in advance.
• Requests for buses should be submitted at least one month in advance.
If you have questions about your request for service, please email us at facilops@oberlin.edu or call us at 440-775-8445. We are happy to discuss your needs.